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FAQ

Popular Questions From Our Customers

Who is Zhangzhou UniQ Electronic Co., Ltd.?

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Zhangzhou UniQ Electronic Co., Ltd. is a clock and watch manufacturer based in Zhangzhou, Fujian, known as China’s City of Clocks. We are located inside an established clock-making industrial belt, which gives us access to a mature local supply chain and supporting manufacturing resources.

Our public company profile states that the company was established in 2013. We support wholesale, retail, Amazon seller and OEM/ODM inquiries for wall clocks, alarm clocks, watches and related clock products.

Why does the Zhangzhou location matter to B2B buyers?

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Zhangzhou is recognized as China’s City of Clocks and is part of an established clock-making industrial belt. For B2B buyers, this location provides access to local supporting manufacturers and a coordinated supply chain for materials, components, processing, packaging and related production services.

Combined with our own factory, R&D, quality-control and project-management capabilities, the local industrial base supports flexible product development and project-specific production planning.

What products can UniQ manufacture?

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Our product range includes wall clocks, alarm clocks, watches and clock frames. Product categories shown on our website include plastic clocks, metal clocks, aluminum clocks, wooden clocks, glass clocks, table clocks, outdoor clocks, digital clocks, DIY clocks, resin clocks, acrylic wall clocks, quartz watches and kids watches.

Availability, specifications and customization options depend on the selected model and project requirements.

Do you provide OEM and ODM services?

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Yes. UniQ is an OEM/ODM clock and watch factory, and our public Alibaba.com profile indicates that ODM service is available.

Depending on the model and project, customization may include product appearance, size, color, logo, dial artwork, movement, materials, hands and packaging. The final scope is confirmed after reviewing the design, technical requirements, tooling needs, target quantity and sample approval plan.

Can you support large retailers and multi-SKU B2B programs?

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Yes. UniQ operates a 4,500-square-meter factory with approximately 50 employees in Zhangzhou, Fujian, China’s City of Clocks. Our current production capacity is about 200,000 pieces per month, and we welcome multi-SKU and large-volume B2B programs.

Our experience includes orders for ACTION, PEPCO, KiK, ALDI, Disney, ROSS and Dollar General, as well as supply orders for many Amazon sellers. Customer names and project details are shared only where permitted.

For each program we review the product mix, specifications, customization level, packaging, quality requirements and requested delivery schedule before confirming the production and shipment plan. Phased delivery and project milestones can be discussed where appropriate.

Do you supply Amazon sellers?

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Yes. UniQ supplies orders for many Amazon sellers. We can discuss product customization, logo and packaging requirements, and project-based replenishment planning according to the product and buyer requirements.

For an Amazon-related inquiry, please provide the product reference, target marketplace, estimated order quantity, logo or packaging requirements, applicable compliance needs and expected delivery schedule.

What is your current factory size and team structure?

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UniQ operates a 4,500-square-meter factory with a team of approximately 50 employees. Our manufacturing operation includes production, R&D and quality-control functions supporting clock and watch OEM/ODM projects.

Being located in Zhangzhou, Fujian, China’s City of Clocks, also gives us access to a mature clock-making industrial belt, established supporting manufacturers and a coordinated local supply chain.

What production capacity can you support?

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Our current production capacity is approximately 200,000 pieces per month. Actual output for a specific project depends on the product category, model specifications, materials, customization scope, packaging requirements, order quantity and production schedule.

For large orders we review the requested SKU mix and delivery plan before confirming an achievable schedule, and phased delivery can be discussed where appropriate.

Which audits or compliance programs are associated with UniQ?

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UniQ has BSCI and SEDEX audits and has completed a Li & Fung factory audit. UniQ also holds Disney FAMA manufacturing authorization. Our product compliance portfolio includes CE, RoHS and UKCA certifications where applicable to the relevant products and markets.

The current audit or certificate name, date, scope, applicable entity and validity should be confirmed for each project. Audit status, FAMA authorization and product certification should always be matched to the specific product and destination market.

How do you manage product quality?

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Quality requirements are aligned with the product specification, approved sample, packaging requirements and destination-market needs. For each project, inspection points and acceptance criteria are confirmed before production.

Buyers may discuss incoming-material checks, in-process checks, assembly or function checks, final inspection, inspection records and third-party testing according to the product and project requirements.

What is your MOQ?

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Our normal MOQ is 1,000 pieces, but there is no absolute MOQ that applies to every project. The applicable quantity depends on the model, material, movement, packaging, customization, customer requirements and commercial conditions.

For some projects a smaller quantity may be possible when the customer accepts the corresponding price and setup, packaging or logistics costs. Under special commercial conditions the quantity can be arranged below the normal MOQ, and in exceptional cases even one piece may be evaluated.

Please include the model number, estimated quantity and customization details so that our team can confirm the most suitable MOQ and quotation.

Can I request a sample before placing a bulk order?

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Yes. Sample arrangements can be discussed before a bulk order. Sample availability, sample fees, tooling or artwork fees, courier charges and sample lead time depend on whether the project uses an existing model or requires customization.

To request a sample review, please provide the model number or reference image, target quantity, logo or artwork, required specifications and delivery address.

What can be customized in an OEM/ODM project?

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Depending on the model and project, customization may include:

  • Product appearance and dimensions
  • Materials and colors
  • Logo and dial artwork
  • Movement and hands
  • Clock face and other visual details
  • Packaging and carton presentation
  • Project-specific product specifications

The final customization scope, tooling requirements, sample process and approval documents are confirmed after reviewing the design and commercial requirements.

What are your lead times, packaging options and shipping arrangements?

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Lead time depends on the model, sample approval, customization, order quantity, packaging, production schedule and destination requirements. There is no single lead-time promise that applies to every product or project.

Packaging, carton artwork, pallet or container-loading requirements and shipping arrangements are confirmed when the quotation and project schedule are prepared. Please provide the destination, requested delivery date and packaging requirements so that we can review the appropriate plan.

What information should I include in an inquiry?

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For an accurate quotation, please provide as much of the following information as possible:

  • Model number or reference image
  • Estimated order quantity and SKU list
  • Target market or destination
  • Required size, material and color
  • Movement or function requirements
  • Logo, dial artwork or other customization
  • Packaging requirements
  • Requested delivery date and destination port
  • Drawings, samples or technical requirements for OEM/ODM development

We will review the information and confirm the feasible specification, MOQ, sample plan, lead time and quotation for the project.

How do we start an OEM/ODM project with UniQ?

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A typical project discussion includes the following stages:

  1. Send the product reference, target quantity and customization requirements.
  2. Review feasibility, specification, MOQ and quotation requirements.
  3. Confirm the design, artwork, movement, materials and packaging details.
  4. Arrange a sample or pre-production approval where required.
  5. Confirm the purchase order, inspection requirements and delivery schedule.
  6. Organize production, quality checks, packaging and shipment according to the approved project plan.

The exact timeline, approval documents, commercial terms and inspection points are confirmed for each project.

How can I contact UniQ for a quotation or supplier evaluation?

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You can contact us through the inquiry form on this website or through the product inquiry options. Please include your product requirements, estimated quantity and target delivery information so that our team can route the request correctly.

For supplier evaluation, buyers can also share their required factory information, audit documents, product specifications, quality standards and compliance requirements. We will review the request and confirm which company information and supporting documents can be provided for the project.

Our customer support is available Monday to Friday: 8am-8:30pm.

Average answer time: 24h

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